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4

This was a first time visit. I like their courteousness and prompt service. I had an alternator replaced, price $504.33; seems like a lot but I have never had an alternator replaced in any cars I have owned so maybe the price is right.

We're thrilled to hear that your first visit was a success, Doris! Your complete satisfaction is our goal, so please don't hesitate to give us a call with any questions on pricing. Our team hopes to assist you again in the future!

- New Baltimore
5

Always good service. They give your vehicle a thorough inspection when you go for just about anything. Definitely recommend.

Your recommendation is the ultimate compliment, Jason! We work diligently to ensure our guests always receive high-quality service, and we look forward to assisting with anything you may need in the future.

- New Baltimore
5

Super quick and friendly service. Never try to trick anyone into fixing things that don't need to be fixed, and always ask before repairing anything. They'll be honest about how crucial it is to fix something, unlike some places.

Alex, we truly appreciate your support, as offering exceptional care is our highest priority. Thank you for sharing, and we promise to keep up the good work!

- New Baltimore
5

1

If you like dishonest mechanics that try to squeeze every dime out of you that they can by lying and manipulation, this is the place for you.

Julia, it's important to us that we offer honest service, so we'd be grateful for an opportunity to learn more about your concerns and work to address this. At your convenience, kindly send an email to [email protected] including your contact information and availability. Thank you, and we look forward to hearing from you.

- New Baltimore
5

1

Brought my car in and told them my 3rd cylinder was misfiring randomly. They kept test driving it and almost told me there was nothing wrong with it because it didnt misfire when they stole my car for a joyride. (I never gave permission for them to drive it.) They ended up replacing a coil, which did not fix it, and charged me $400. I am never going back. The employees here are brain dead. You can literally telp them whats wrong and they'll take 3 hours just to realize you were right the whole time. Service: Auto engine diagnostic

Tom, First, if your vehicle is still acting up, you spent hard earn money, we do warranty our work, if there is an issue let us check it over. The first day you were here waiting, we didn't say your vehicle had nothing wrong, your intermittent problem just didn't act up at that time, until we pulled it around for you to go. We never stole your Elantra, to diagnose performance issues you do sometimes have to drive the vehicle with the scanner, to monitor operations of the sensors. It was explained to you that we thought it was an ignition coil and we swapped the coil from one cylinder to the other, so when it did act up, and there was a change in cylinders we would know if it was the coil or not, and it did. Again the repair we do , does have a full warranty, if there is an issue I'd appreciate you giving us a chance to check it out. Thank you.

- New Baltimore
5

Love these guys

David, thanks for the vote of confidence! We are always here to assist with any automotive repairs you may need.

- Sterling Heights
5

I never feel like I'm being taken advantage of here. They all know their stuff and the guys at the desk are friendly. Can't ask much more from a repair shop. Highly recommend sterling if you're shopping around for a new mechanic.

We are happy to know that you feel comfortable with us, Kevin, and we appreciate your recommendation. If there is anything that we could do for your vehicle in the future, please feel free to reach out!

- Sterling Heights
5

I had an awesome experience with Sterling Care Care. Service Advisor Jay was very knowledgeable of my needs. My truck was serviced in a timely manner and is running much better. I will be bringing my vehicle here for future services. Nice work guys!

Thank you for the vote of confidence, Gene! We appreciate you for recognizing our team member's excellent service skills, and we are thrilled to have earned your ongoing business!

- Sterling Heights
Sterling Car Care - Sterling Heights is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Sterling Heights (586) 939-0230, New Baltimore (586) 725-8111 if you have any issues in accessing any area of our website.