4

5

Great experience at the shop. Very helpful and knowledgeable crew. Thanks for great service

5

Sterling care care took care of my issues and found other areas that needed attention, highly satisfied with the team there and will continue to use them for my future needs

1

1

So just to clarify things. I was never told I had to pay 79 dollars for an inspection also the repairs that you told me I needed were all wrong which your estimate came to 1600. I came there because my mechanic was on vacation when he returned I took my car to him I needed a power steering pump 2 hoses and a few other issues totaling 730 half of what you were charging me for repairs I didn’t need My car is running fine and has been since the repairs. So with that being said that’s the reason I gave you 1 star You mentioned if there were anything you can do that would be refund my 79 dollars because you clearly didn’t give me the right diagnosis for my car. I have the invoice from my mechanic shop showing the repairs they made where you got your diagnosis from Im not sure but anyway that my reason for the 1 star rating .

Mrs. Hughes we are sad to see you gave us a 1 star review. When you left you seemed sad with the news we gave you about your vehicle but yet understood the repairs you declined but needed. If there is anything we can do better or can be of assistance in any way please reach out to us.

- Sterling Heights
1

I’m not into bashing, any businesses but downright, trying to rob people!! I need an oil pressure switch sensor changed out first they wanted $189 just to make sure that was it almost all auto shops are free estimates specially if you’re gonna give them the work they wanted $1400 to change out the sensor found JB auto garage on Gratiot in Clinton Township to do it for 220. JB had to take a starter off to get the sensor on but he said it wasn’t no big deal. I’ll refer anyone and everyone to JB auto Brandon Hall Road an Gratiot, guy was downright straight stand up guy stay away from his money grab

5

Good service Took my care to the dealer and was told my compressor was broken again after I had replaced it two years ago. I look into a second opinion. It was a faulty connection. Great jobs

Thanks for the fine review Mr. Mercado. While mistakes happen everywhere, including the dealer, we are happy to have found it and saved you some money. We appreciate your business and hope we are your choice for future service you may need.

- Sterling Heights
3

1

I’m not into bashing, any businesses but downright, had me sick need an oil pressure switch sensor changed out first they wanted $189 just to make sure that was it almost all auto shops are free estimates specially if you’re gonna give them the work they wanted $1400 to change out the sensor found JB auto garage on Gratiot in Clinton Township to do it for 220. JB had to take a starter off to get the sensor on but he said it wasn’t no big deal. I’ll refer anyone and everyone to JB auto Brandon Hall Road an Gratiot, guy was downright straight stand up guy stay away from his money grab

3

1...891011121314...78
Sterling Car Care - Sterling Heights is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Sterling Heights (586) 939-0230, New Baltimore (586) 725-8111 if you have any issues in accessing any area of our website.