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New Baltimore and Sterling Heights
Auto Repair

5

4

Sterling car care are definitely my "Car Guys" ....very competitive pricing on great good year tires .....Sean and the crew always take great care of me Service: Oil change

Vince, thanks for making us your go-to service center for all of your vehicle maintenance needs. It means a lot to us to have the opportunity to take care of your vehicle and we look forward to serving you for many more years to come.

- Sterling Heights
5

1

Brought my car in and told them my 3rd cylinder was misfiring randomly. They kept test driving it and almost told me there was nothing wrong with it because it didnt misfire when they stole my car for a joyride. (I never gave permission for them to drive it.) They ended up replacing a coil, which did not fix it, and charged me $400. I am never going back. The employees here are brain dead. You can literally telp them whats wrong and they'll take 3 hours just to realize you were right the whole time.

Tom, First, if your vehicle is still acting up, you spent hard earn money, we do warranty our work, if there is an issue let us check it over. The first day you were here waiting, we didn't say your vehicle had nothing wrong, your intermittent problem just didn't act up at that time, until we pulled it around for you to go. We never stole your Elantra, to diagnose performance issues you do sometimes have to drive the vehicle with the scanner, to monitor operations of the sensors. It was explained to you that we thought it was an ignition coil and we swapped the coil from one cylinder to the other, so when it did act up, and there was a change in cylinders we would know if it was the coil or not, and it did. Again the repair we do , does have a full warranty, if there is an issue I'd appreciate you giving us a chance to check it out. Thank you.

- New Baltimore
5

Sterling care care Is very reliable their mechanics doing an excellent job and they're honest with what I need fixed on my car. If you go into sterling car cares lobby they have certificates all over the place for the employees regarding their qualifications. The associates are polite, the facility is clean, they have my business whenever my car needs it. Furthermore, I called for service in the early afternoon and they still got me in which is awesome!

5

They always do a great job! I take my fleet vehicle here and they have always been nice and on time! Recommend!!!

Rana, it's fantastic to hear that our team always does a great job for you! Thank you for bringing in your fleet vehicle, and for taking a moment to compliment our service. We appreciate you!

- Sterling Heights
1

2005 Ford Explorer Having issue with the Engine has internal noise they did not diagnosed that issue or tell me what’s wrong with my engine all they did replace brackets and belt change me $631 for this work Went to different shop they told me I have to change my engine all that work For nothing

We are disappointed to read your review, Mikka, as we always want our guests to drive away confident in the services we provided. Kindly send a note that contains your contact information and availability to [email protected], as we would like to address your concerns personally. Thank you very much for your feedback and business.

- Sterling Heights
5

Sean always has the right tires at the right price for my Honda. Thank you Sean

Being here to serve you is truly a pleasure, Kathy. Thank you so much for taking a moment to share your kind words and support here on Google!

- Sterling Heights
1

I apologize but we do not show you as a customer. Our system does not have you in it as a customer. Was the vehicle brought in under another name? Please feel free to reach out to us @ 586-939-0230.

- Sterling Heights
5

This shop did a great job doing alignment on my bmw x5

Thank you for sharing that our team did a great job for you! We're grateful for the chance to be of service, and we look forward to any future visits.

- Sterling Heights
Sterling Car Care - Sterling Heights is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Sterling Heights (586) 939-0230, New Baltimore (586) 725-8111 if you have any issues in accessing any area of our website.