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1

If you want a place that will be dishonest and take you for every penny that you have, this is the place for you. I brought my car in for an issue with the car whining when it turns. I assumed it was most likely a power steering pump. I asked them to check out the car to see what was wrong and told them what I thought it MIGHT be. When I came to pick up my car, my rear view mirror was hanging off of the window. Strange that I wasn't made aware of this before I stepped in my car.. When I asked the guy what happened, he said the sun made it fall off! Ha! I asked him if they looked at my car and found any other issues with it, he said "I don't know, we didn't really look at the car". When I explained I came in not even knowing for sure what was wrong with the car and I expected them to look at the car first, he said he would have charged me an extra $54 on top of the $300 I just spent. What makes this even more messed up is when I left, my car is still whining. So whatever the problem is, they didn't fix it. There are a thousand mechanics out there... save your money for an honest company that won't take you for granted.

Adam, I'm sorry you feel this way, but I assure you, we wouldn't be in business this long (20+ yrs) if we were dishonest. You had called for a price on a power steering pump and then you had brought your vehicle in for it to be replaced, you did not ask for it to be checked out. We do charge to diagnose vehicles if you wanted it to be diagnosed, it does take time to figure out what the issues are. Yes your rear view mirror was hanging when you came to pick up your vehicle, it was not when we completed working on it 2 days ago. Again, I imagine the double sided tape that was used, instead of glue, to hold up your mirror failed in the 2, 90+ degree, days your vehicle was outside waiting for you to pick it up. I told you I would take care of it and order the glue even though we weren't at fault. When you came back for the mirror, at that time you did not say it was still whining. Your wife had called later and said it was and the problem wasn't fixed . Even though we didn't diagnose your vehicle, we did tell her we would look at, which she declined.

- New Baltimore
4

AWESOME!

Many thanks for your positive review, Glen. We appreciate you!

- New Baltimore
4

This was a first time visit. I like their courteousness and prompt service. I had an alternator replaced, price $504.33; seems like a lot but I have never had an alternator replaced in any cars I have owned so maybe the price is right.

We're thrilled to hear that your first visit was a success, Doris! Your complete satisfaction is our goal, so please don't hesitate to give us a call with any questions on pricing. Our team hopes to assist you again in the future!

- New Baltimore
5

Always good service. They give your vehicle a thorough inspection when you go for just about anything. Definitely recommend.

Your recommendation is the ultimate compliment, Jason! We work diligently to ensure our guests always receive high-quality service, and we look forward to assisting with anything you may need in the future.

- New Baltimore
5

Super quick and friendly service. Never try to trick anyone into fixing things that don't need to be fixed, and always ask before repairing anything. They'll be honest about how crucial it is to fix something, unlike some places.

Alex, we truly appreciate your support, as offering exceptional care is our highest priority. Thank you for sharing, and we promise to keep up the good work!

- New Baltimore
5

1

If you like dishonest mechanics that try to squeeze every dime out of you that they can by lying and manipulation, this is the place for you.

Julia, it's important to us that we offer honest service, so we'd be grateful for an opportunity to learn more about your concerns and work to address this. At your convenience, kindly send an email to [email protected] including your contact information and availability. Thank you, and we look forward to hearing from you.

- New Baltimore
5

1

Brought my car in and told them my 3rd cylinder was misfiring randomly. They kept test driving it and almost told me there was nothing wrong with it because it didnt misfire when they stole my car for a joyride. (I never gave permission for them to drive it.) They ended up replacing a coil, which did not fix it, and charged me $400. I am never going back. The employees here are brain dead. You can literally telp them whats wrong and they'll take 3 hours just to realize you were right the whole time. Service: Auto engine diagnostic

Tom, First, if your vehicle is still acting up, you spent hard earn money, we do warranty our work, if there is an issue let us check it over. The first day you were here waiting, we didn't say your vehicle had nothing wrong, your intermittent problem just didn't act up at that time, until we pulled it around for you to go. We never stole your Elantra, to diagnose performance issues you do sometimes have to drive the vehicle with the scanner, to monitor operations of the sensors. It was explained to you that we thought it was an ignition coil and we swapped the coil from one cylinder to the other, so when it did act up, and there was a change in cylinders we would know if it was the coil or not, and it did. Again the repair we do , does have a full warranty, if there is an issue I'd appreciate you giving us a chance to check it out. Thank you.

- New Baltimore
5

Love these guys

David, thanks for the vote of confidence! We are always here to assist with any automotive repairs you may need.

- Sterling Heights
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