5

Great customer care and an unbelievable turn-around time earns my auto repair business!!

Thanks for the nice review Mr. Fail. We are happy we were able to get your vehicle back to you with a fast turn around time. We thank you for your business.

- Sterling Heights
5

Had my Nissan NV2500 serviced here about a week ago. It feels so much safer to drive now. Went to other places and they couldn't service it due to the size of the vehicle. It was no problem for these guys. They are great at what they do. The gentlemen here were very helpful and welcoming. I know where to go any time I need car work done. Thank you Sterling Car Care for your professionalism and help.

Thank you for this amazing review Mr. Halim! We are so appreciative that you allowed us to service your Nissan NV2500. We look forward to serving you again in the future.

- Sterling Heights
5

Break and Rotor Replacement, Steering, & Break Fluid.

Thank you for the 5 ⭐ review and for your business!

- Sterling Heights
5

Excellent, fast work! Kevin is the man for any of your alignment needs, handled my lifted Subaru without any issues at all. Alignment is fantastic, and he even went above and beyond to diagnose a clunking sound from the rear end that wasn’t even mentioned when dropped off for service. Will be a regular here from now on.

1

Would give 0 stars if I could… Told me on the phone they’d give me a free estimate to repair my car. When I arrived they wanted $200 just to look at it. Screw this place

1

Would give 0 stars if I could… Told me on the phone they’d give me a free estimate to repair my car. When I arrived they wanted $200 just to look at it. Screw this place. You people are a scam and your response is a joke. I hope everyone reads this rating and stays far away from your scam shop. Liars and thieves at best.

Mr. Deal we do in fact provide a free safety inspection on all vehicles. When you called AAA to have your immobile vehicle towed in they informed you of this. When you arrived at our facility you were offered a free safety inspection but the issue you were having with your vehicle requires diagnostic testing from a state certified auto mechanic. The issue does not fall within a safety inspection. With diagnostic testing there is computerized equipment, time and knowledge from a certified technician required to perform such tests. We are sorry for your miscommunication with the AAA operator and wish we had more control of what they explained over the phone. We hope you found a service center to help you with your vehicle.

- New Baltimore
5

Honest and reasonable, what else can you ask for, I won't go anywhere else for service. A +.

Thank you for your feedback Mr. Arbuckle. We appreciate your business.

- Sterling Heights
5

5

Solid work, on point invoicing and quotes

Thank you Mr. Parker! We appreciate your business and nice review.

- Sterling Heights
1

Took in my car, explained what was wrong, vibration after hitting a pothole, then received several calls saying the found more wrong every time. Then after spending almost $4000.00 in repairs, I get the car back, and still have the same problem. I called to let them know, they said a manager would call me back, and I'm still waiting 2 days later.

Hi Mr. Seaman, I am sorry you had a bad experience on your last visits. We did reach out with a message to your cell phone on Monday and did not hear back from you. It is our top priority to make sure your vehicle is repaired correctly. We will continue to reach out to get a hold of you to get this situation resolved. Again, thank you for your business and we look forward to getting this resolved.

- New Baltimore
Sterling Car Care - Sterling Heights is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Sterling Heights (586) 939-0230, New Baltimore (586) 725-8111 if you have any issues in accessing any area of our website.