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5

Sean Dugan and the fellas at the 16 mile shop took care of my daughters Explorer. Fast service and got me in quick. They have now become my Car Care provider from now on. Thanks fellas!!!

5

1

I took both of my cars here to have an oil change and for one of the cars to be gone over in detail before we take it on a road trip. When i picked up the car i needed gone over i was informed that the kid i spoke to did not inform anyone of that request and that all the mechanics had left so no one looked at my car period. When i started the car my coolant light was on so I had to go back in and ask them to make sure it was filled the kid who did my oil change clearly forgot because he had to go get some to fill the empty coolant and i now have to take it somewhere else to get it looked at before the trip since they will charge me an additional 50-100 dollars. I could of had my oil changed for 30 bucks cheaper but i took it there to have it checked what a waste. The people are nice enough and i have gone here a few times over the years but i will not be back after this experience.

3

I don't have much experience with dealing with car repair companies, but these guys seemed straight forward.I feel like you can honestly take their advice to heart. Seemed fair priced.

2

Kind of expensive

1

They put in a faulty sensor that was discovered after sending the car to my daughter in another state. Obviously, I can't bring it back to Sterling Car Care since I no longer have the car. They're high priced as well. So basically I paid top dollar for nothing!

1

Second time with way high quotes.....sometimes set prices need be reconsidered. Simple belt replacement....some employees don't even know how drive manual transmission. Car shop......way high pricing.

2

I want to like Sterling Car Care because it is close, looks clean and Joe seems nice. They are just too expensive and add way more to the list of things that need to be done. I thought that 10 years ago and now again today. I stopped going to Sterling Car Care. Today, I thought I'd give them another chance. I brought in a 2005 Ford Escape that was running fine. No service lights were on. It has 100,000 miles so I thought I'd get a tune-up, tire rotation, oil change and brake pads, and transmission flush. They said I needed all extra this stuff done and it cost $1800. I didn't even get the $458 tune-up or $169. transmission flush. The car drove the exact same as when I brought it in. No improvement. I just have a bad feeling that I have been ripped off again. I won't be going back.

5

I am self proclaimed "Not a car guy" and to have Sterling Car care as my "Car Guys" Has served me well for the past few years with many more years to come.

5

Great service, always nice and prompt with quality. And the price is right!

Sterling Car Care - Sterling Heights is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Sterling Heights (586) 939-0230, New Baltimore (586) 725-8111 if you have any issues in accessing any area of our website.