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New Baltimore and Sterling Heights
Auto Repair

5

Great work, very trustworthy place and get you in and out quicker than most places

Scott, thank you for your gracious remarks, as providing great and trustworthy service is what we're known for.

- Sterling Heights
5

The Sterling Heights location, which I use has always given me great service and continues to do so! They don’t try to sell you services that you don’t need. Thanks for the great service! Kirk

Kirk, we appreciate your feedback and should you ever need automotive assistance, please know you can always count on us. Thank you!

- Sterling Heights
4

5

Sterling Car Care fixed my tire issues promptly while I waited. It has always been a friendly, efficient and honest auto repair shop which I have used for many years.

5

5

Great all around team work here at Sterling Car Care! I can't thank ya enough Shaun for going the extra mile for my family. Being 2 hrs away and then meeting me half way (or more) to meet our needs to have my vehicle. That's above and beyond when it comes to customer service!!! Thank you!!! So I would recommend these guys to anyone!! Ignore the negative comments! Once again Shaun and Sterling Car Care... Thank you!! Mark

Mark, thank you so much for your positive feedback. We strive to go the extra mile for all of our guests and we appreciate you choosing us to service your vehicle. Thank you!

- Sterling Heights
5

Good honest team of professionals. Highly recommended.

Terrell, we aim to uphold the honesty of our services and we greatly appreciate your recommendation.

- Sterling Heights
1

Crooks. Will never return. Had to call the state go get my money back for an illegitimate service performed by an unlicensed mechanic. I had to return 3 times to get the same mechanical issue resolved. Their sign states "guarenteed to fix it right the first time." No such guarentee exists--false advertisement. Have a nice day. Update to owner response: It absolutely is up to your standards because IT HAPPENED. Im sure you can figure out who I am since I just cashed your check 3 days ago Mike Parrot. My intials and email are also apparent. If you'de like me to be more specific for the public regarding exactly what happened, respond again and Ill submit to them the report I submitted to the state--this time with pictures. Don't paint a pretty picture of a business of integrity which you are NOT. Now, not only will I never return, but I will be sure to go out of my way to inform others never to use your services.

What you describe is absolutely not in line with our high standards of professional and honest service that we aim to deliver. We'd like the opportunity to address your concerns further with you, if you would, kindly share your name, contact information and availability to [email protected]. Thank you.

- Sterling Heights
5

I love all of them at Sterling Car Care in Sterling Heights. As a woman, they NEVER take advantage of my lack of knowledge regarding car repairs. They are always truthful and honest with me! This time around was an expensive repair, but they helped by providing me with a loaner vehicle (which my daughter loved more than our car - haha). Sterling Car Care never disappoints and I recommend them every chance I get!

1

DO NOT GO HERE, They tryed to charge me $750 dollars to put a $50 dollar part on, that ive gotten done for $350 before. They said cause it was rusty, I didn't it my self in two days. Then they charged me $32 dollars just to look at it for 20 mins. I had a 30 minute drive home, they called me before I got home.

Chester, we would like the opportunity to speak with you further about your experience, please reach out with your contact information and availability to [email protected]. Thank you.

- Sterling Heights
Sterling Car Care - Sterling Heights is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Sterling Heights (586) 939-0230, New Baltimore (586) 725-8111 if you have any issues in accessing any area of our website.