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wow just wow I swear those guys are fantastic they have finished my car in no time literally no time

Thank you for your fantastic support and for your business, Kinan! We are here for whenever your vehicle needs attention again.

- Sterling Heights
1

I went to sterling car care expecting a fair and honest price for the work they were providing. Unfortunately i am very disappointed with my experience. I confirmed the work that would be done around approximately 1:30 p.m. and received a text message with a pick up time at 4:00 p.m. the same day. When I picked my vehicle up from sterling car care , I went to the office to pay and looked over the receipt and I felt I was very unfairly priced for the work that was completed. I was charged $1156.07 for one ball joint , 4 sway bar links , and one caliper . They charged a ridiculous amount of money for labor and it cost me my whole two week pay check for $250 worth of parts. When I drove home I realized my truck is still squealing and pulling to the right and not much was done to make a difference. So from my experience I will not be returning to sterling car care.

Lauren, we take your feedback very seriously, as guest satisfaction is important to us. We would like to apologize for your experience, as the service you describe certainly does not reflect our high standards. Our team would appreciate the opportunity to address your remarks offline, so when you have a moment, send us your phone number and the best time to reach you at [email protected]. Thank you.

- Sterling Heights
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5

The staff was professional answered all my questions and returned my calls in a timely manner. They were honest in telling me that they would not be able to get to my vehicle right away and still got it back to me when they said that they would.

Our team is committed to providing the honest and informative service you mention, Ronald, and it means a great deal to us to see this recognized on Google! Whenever you need us in the future, please know we'll be here for you.

- Sterling Heights
5

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2005 Ford Explorer Having issue with the Engine has internal noise they did not diagnosed that issue or tell me what’s wrong with my engine all they did replace brackets and belt change me $631 for this work Went to different shop they told me I have to change my engine all that work For nothing

We are disappointed to read your review, Mikka, as we always want our guests to drive away confident in the services we provided. Kindly send a note that contains your contact information and availability to [email protected], as we would like to address your concerns personally. Thank you very much for your feedback and business.

- Sterling Heights
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Sterling Car Care - Sterling Heights is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Sterling Heights (586) 939-0230, New Baltimore (586) 725-8111 if you have any issues in accessing any area of our website.