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New Baltimore and Sterling Heights
Auto Repair

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5

I was in an out, and that’s how I like it! I have a history with SCC dating back almost a decade when , and instead throwing tons of money away at the dealership, I decided to return to SCC, and unlike the dealerships, I can walk out there with change in my pocket! And we can 𝘢𝘭𝘭 use a little “change”!😁 You’ll be seeing me again, God willing!👍🏾

Bob, it's fantastic to hear that you had a convenient and cost-effective experience at Sterling Car Care! We value long-term relationships with our customers and take pride in providing top-notch service. Give us a call when you need us, and God willing, we'll be here to help! -Joe [CO-TEL]

- Sterling Heights
5

Sterling Car Care truly sets the bar high when it comes to customer service! From the moment I pulled in, their attentive team was ready to accommodate my needs. They immediately noticed that the previous repair shop hadn’t fully closed my hood and quickly made room for me to pull directly into the garage. I was welcomed right into the office, and one of the gentlemen even took the time to chat with my 14-year-old son, encouraging him to keep working hard in school—a gesture that really stood out. The level of care continued when they provided me with a loaner vehicle, which I only needed for 24 hours because they were so efficient in fixing my car. They kept me informed every step of the way with text updates, so I never had to guess what was happening or worry about costs. They even helped transfer items from my trunk into the loaner vehicle! What really blew me away was their dedication to finding the best solution. Instead of waiting 4-5 days for a pricey part, they went the extra mile and drove to a parts yard to find what I needed at a fraction of the cost. The previous shop quoted me $1500, but Sterling Car Care got it done for $800! Huge thanks to Sean and the entire team for exceeding expectations and delivering top-notch service. You’ve earned a loyal customer for life! 🚗👏

Thank you so much for this great review. We are happy to hear you were impressed with our communication and pricing. Thank you for praising our team, specifically Sean. We appreciate you and your business. We look forward to serving you again when you need us.

- Sterling Heights
5

Never even walked inside, dropped my car and keys off Sunday night, approved the work through a link sent to my phone Monday morning, paid online when the work was finished, and picked up Monday night from a very convenient lockbox. I guess there’s some rewards system too, didn’t even have to sign up just received a notification that I had a rewards balance the next day which will definitely be used towards my next maintenance. Very good experience, will be returning. highly recommend!

This is music to our ears. Thanks for such a thorough review of your experience. While we like to see our customers we also understand sometimes you just don't have time for that. We are happy you had a great experience and we look forward to serving you in the future and if course you can spend those reward dollars on your next visit.

- Sterling Heights
5

One of the most thorough garage's in Metro Detroit with great service in an industry where that's hard to come by. Couldn't recommend them enough.

Thank you for such a raving review. We appreciate your business.

- Sterling Heights
5

Great customer service. Gave me a loaner car for no cost. Up front about the time frame just to get to my car. I would highly recommend this place to my friends and family. Thanks

5

The service writer was very helpful in advising all the problems with my vehicle and more importantly very helpful in advising which was were necessary and which were not. They also stood behind a repair of the initial repair at no charge. Good experience!

Mr. Pierik, thank you for taking a moment to give us your feedback. I am happy to hear you we satisfied how our writer recommended the necessary work your vehicle required. Our goal is transparency and we like to give you a picture of everything we see but most importantly the work needed now. I am also happy to hear it's running smooth for you now after you had to bring it back in. We appreciate you and your business. 😁

- New Baltimore
5

Thank you for the 5 stars and your business.

- Sterling Heights
5

Sean took care of me and got the job done! I’m happy with the work performed on my car and recommend Sterling Car Care for anyone that needs their vehicle repaired!

5

Great place to get work done to your car. It is so hard to find good mechanics and was lucky enough to hear from a family member how honest and fast service Sterling Car Care is. I would recommend to everyone.

5

I am recommending Sterling Car Care to anyone and everyone. Friendly staff, clean facilitie and the most comfortable waiting room in the business. Oh yeah, and they do great work!!

Sterling Car Care - Sterling Heights is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Sterling Heights (586) 939-0230, New Baltimore (586) 725-8111 if you have any issues in accessing any area of our website.