Mon - Fri: 8:00 AM - 5:00 PM
Mon - Fri: 8:00 AM - 4:00 PM

New Baltimore and Sterling Heights Auto Repair

5

5

Great Company. I've been taking my vehicles here for years. Honest, Trustworthy, Fair prices. Never had an issue which is rare these days.

Tom, your continued support over the years has meant a great deal to our team! It's guests like you that keep us motivated to work hard every day. Thank you!

- New Baltimore
4

Fast friendly service

Thank you for such kind words, Leonard! It's our goal to provide the very best service for our guests, and we appreciate your business.

- Sterling Heights
1

This happened a few years ago, but I feel obligated to warn people. I took my Ma's vehicle in for a routine oil change, didn't have issues in the past with Sterling Car Care (Sterling Hts. location). After getting the car back, the A/C was blowing warm air. Took it back for them to look at, they said the system has a leak and needs expensive repair, I declined. Had my cousin (a refrigeration tech) look at it, he pulled a zero vacuum and said NO LEAKS, and proceeded to refill with refrigerant. He said since it was R12 it was no longer available, and is expensive. The refrigerant was likely extracted to fix another vehicle. Needless to say I've never been back. Service: Oil change

Gordon. I am sorry you had a bad experience a few years ago and decided to post about it now. While I was not the owner a few years ago I find it unlikely the previous owner would go to lengths to extract R12 from your vehicle to use it on another vehicle. I also wouldn't normally respond to such an accusation but the fact it took a few years to write the review and knowing the integrity of the previous owner quite honestly irritates me you would write this without proof. We are hard working small business owners doing honest work.

- Sterling Heights
5

Our normal mechanic was scheduling a month out, we called Sterling Car Care and were able to bring in the car right away. We had postponed repairs during Covid because I was working from home for 2 years. Our car was done in 5 days, on the day promised. I'm so grateful I feel safe driving again! We definitely recommend Sterling Car Care!

5

Great Company. I've been taking my vehicles here for years. Honest, Trustworthy, Fair prices. Never had an issue which is rare these days.

Tom, your continued support over the years has meant a great deal to our team! It's guests like you that keep us motivated to work hard every day. Thank you!

- New Baltimore
1

This happened a few years ago, but I feel obligated to warn people. I took my Ma's vehicle in for a routine oil change, didn't have issues in the past with Sterling Car Care (Sterling Hts. location). After getting the car back, the A/C was blowing warm air. Took it back for them to look at, they said the system has a leak and needs expensive repair, I declined. Had my cousin (a refrigeration tech) look at it, he pulled a zero vacuum and said NO LEAKS, and proceeded to refill with refrigerant. He said since it was R12 it was no longer available, and is expensive. The refrigerant was likely extracted to fix another vehicle. Needless to say I've never been back.

Gordon. I am sorry you had a bad experience a few years ago and decided to post about it now. While I was not the owner a few years ago I find it unlikely the previous owner would go to lengths to extract R12 from your vehicle to use it on another vehicle. I also wouldn't normally respond to such an accusation but the fact it took a few years to write the review and knowing the integrity of the previous owner quite honestly irritates me you would write this without proof. We are hard working small business owners doing honest work.

- Sterling Heights
5

They were very quick and efficient. Pricing was great! Services: Tires, Oil change

We take pride in providing our guests with great service and value, April, and it's wonderful to know your experience aligned with this. Thank you for stopping by!

- New Baltimore
5

Had appointment, arrived 15 minutes early. They were able to take me in right away and got me out in a fimely manner Service: Oil change

Michael, thank you for your feedback! At Sterling By the Bay, we aim to provide you with service that is convenient and worry-free. We're glad you enjoyed your experience!

- New Baltimore
5

Sterling Car Care - Sterling Heights is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Sterling Heights (586) 939-0230, New Baltimore (586) 725-8111 if you have any issues in accessing any area of our website.