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New Baltimore and Sterling Heights
Auto Repair

5

Great customer service

Thank you Mr. Williams! We appreciate your review.

- New Baltimore
5

Work done right.

Thanks for the 5 stars Mr. Downing. We appreciate your business.

- New Baltimore
1

Rude staff wouldn’t even greet or even acknowledge a customer that walked in until the customer says something then when the car was dropped off for an oil change they never let me know that they had a waiting room area. I was told that my car was going to take an hour you would think they would’ve mentioned that to me. I stood out in the cold until I went to give them a review and found out that there’s a waiting area in the pictures posted. First time going here but will never go back again, way too many other places around that have a better service and want customers money.

Gianna we are sorry you had a bad experience wherever you went. If I was treated this way I would be upset too. I attempted to look you up and cannot find you as a customer. Possible you reviewed the wrong Sterling? Ironically, we recently renovated our waiting room and we are super proud and eager to show it off to all our customers. We have reclining lounge chairs, complimentary beverages, candy and much more. Based on all the 1 star reviews you've been posting it sounds like you have had a streak of bad luck getting good service. Let us help you by giving us a try next time you need service on your vehicle. We promise to deliver you 5 star service. Reach out if we can help at 586-939-0230.

- Sterling Heights
5

I have been dealing with this company from 2004. The only place I will go to.

5

As always, Sterling Car Care is the best! I have been going here since 1995, with several different cars, and have not been disappointed. I referred my daughter here and she was also pleased. I'll never go anywhere else. Great job!

5

Fantastic service! Fair pricing. Will use again

Thank you for the great review. We are happy to hear you received great service and like our pricing. Thank you very much for your business and we look forward to serving you in the future.

- Sterling Heights
5

Excellent service

Thank 6oubfirnyour business!

- Sterling Heights
5

Thanks for the 5 stars and your business!

- Sterling Heights
5

Highly recommend!

4

Was pricey $$$ they did great work but, when I asked a price and knew the problem they wanted to charge $149.00 diagnostic fee. If you know this is your new Auto shop and may bring in other people who may use them you have to compromise. They didn't and I found a diagnostic fee of $50.00 and did the Job within hours and did a terrific job and they were busy and got us out in 4 hours. The guys were down to earth and Great conversation. I am no longer interested in Sterling Care..

Thank you for your feedback.

- Sterling Heights
Sterling Car Care - Sterling Heights is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Sterling Heights (586) 939-0230, New Baltimore (586) 725-8111 if you have any issues in accessing any area of our website.