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New Baltimore and Sterling Heights
Auto Repair

1

Took in my car, explained what was wrong, vibration after hitting a pothole, then received several calls saying the found more wrong every time. Then after spending almost $4000.00 in repairs, I get the car back, and still have the same problem. I called to let them know, they said a manager would call me back, and I'm still waiting 2 days later.

Hi Mr. Seaman, I am sorry you had a bad experience on your last visits. We did reach out with a message to your cell phone on Monday and did not hear back from you. It is our top priority to make sure your vehicle is repaired correctly. We will continue to reach out to get a hold of you to get this situation resolved. Again, thank you for your business and we look forward to getting this resolved.

- New Baltimore
5

Great and quick service

5

Made appointment, got an oil change, great service and nice lobby to wait in.

Thanks for the review Mr. Minert. We are glad we got you in with great service. We're also happy to hear you liked the lobby. Thank you for your business.

- Sterling Heights
5

Great customer service. Nice waiting room

Thanks for your feedback Mr. Knoll. Love hearing positive feedback about our customer service. Happy you enjoyed the waiting room.

- New Baltimore
5

Excellent service. Shop treated me well and took care of my needs. Highly recommend. Will be back for future repairs.

Thank you for your review and business. We are happy to hear you were treated well and we also took care of your vehicle's needs. We look forward to serving you in the future. 😁

- New Baltimore
5

They got me in quickly and did a good job. Friendly.

Thank you Mr. Anderson. We appreciate your feedback and your business. Happy Holidays!

- Sterling Heights
5

Excellent I have been going there for 30 years

Thank you for being such a loyal customer for 30 years!

- New Baltimore
5

Great customer care and an unbelievable turn-around time earns my auto repair business!!

Thanks for your business Randy. Glad we couldn't get you in and out fast.

- Sterling Heights
5

Thank You Sterling Car Care for replacing the actuator in my Jeep in a professional and timely manner. The heat works perfectly now! Jeff and Joe took great care of me. And I have to give a big shout out to the kind gentleman who made sure that I arrived home safely after I dropped my vehicle off. You guys are the best

5

Everyone is super nice, helpful, knowledgeable, been coming to this location for many years ! Keep up the great work ,love the new remodeling and of course great fresh coffee! Thanks much

Thank you Mrs. Marshall. We are excited for the remodel as well and are thankful for your continued business. Thank you for taking the time to give us your feedback.

- New Baltimore
Sterling Car Care - Sterling Heights is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Sterling Heights (586) 939-0230, New Baltimore (586) 725-8111 if you have any issues in accessing any area of our website.